After experiencing some extremes of customer service in the last ten days, I’ve been wondering once again why Customer and Technical Support is so often disappointing. Here’s a good example: I walked into a pizza place last week and stood within a few feet of the counter while the several employees there made a heroic [...]

I have to say that my experience with Bluehost, my new hosting company, has been absolutely awesome. I was able to select a free domain name, use a credit card to pay for it, and have a site up in less than five minutes. The domain name had propagated to the name servers within just [...]

I’m currently working on getting my own domain and web hosting set up so posting may be a little sparse over the next few days. I’ve been planning on doing this for a while for several reasons. I wanted to have my own unique domain name rather than just a hosted subdomain (i.e., not something.blogspot.com). [...]